SHERI WEAVER
Quality Supervisor, HNI
We need to think about quality management as a journey. By following these 4 guidelines, you can begin implementing an effective quality management process.
We need to think about quality management as a journey. By following these 4 guidelines, you can begin implementing an effective quality management process.
Whether you're looking at the insurance, benefits, or business advisory side of our business, a lot of what we do is change management. This is true across all of the industries we serve.
To address the biggest problems facing business owners [that are often some of the biggest drivers of their insurance costs], someone in the company always has to start acting differently.
You can find inspiration for your business just about anywhere you look — even in the trunk of a car, and especially if that trunk contains a chimpanzee.
No, really.
I'm talking about "Trunk Monkeys," a fictional auto option offered by a car dealership in Oregon.
There are certainly advanced algorithms and actuarial science that underlie premiums set by underwriters. But equally important is the “soft side” of risk – the kinds of things that are hard to quantify, such as leadership, brand, and culture.
Imagine this scenario: You have an employee who's been injured on the job. Chiropractic care is a treatment option. You can't choose the chiropractor for them, but you hope that your employee finds a chiropractor who's committed to improving your worker's wellness and will help your worker move on if treatment isn't progressing.
We all want it from those we work with, but each generation defines respect differently.
Most people in the workplace operate with the thought process of giving respect as they want to receive it. Sort of the “do onto others as you would have done onto you” approach.
Well, that’s your first mistake. One generation expects respect based on their title and position and another generation wants to have respect shown to them based on their ideas and performance.
Do you see the conflicting views? Many managers may not see it but they FEEL it daily.
Finding the "right fit" talent for your organization is easier said than done. There's a lot more involved in strategically adding team members than simply posting a job on your website and waiting for applications to come pouring in.
Can you save money by paying small medical-only claims directly and not reporting them to your insurer? This is a question often asked by small to mid-sized clients trying to control their experience rating. There are several factors to factor when considering this practice:
There are a lot of myths surrounding the process for returning employees to work after an accident or injury. The most common are:
HNI works with high-performing companies to help them address the hidden risks in their business and avoid The Insurance Dependency Trap. This is done by proactively DE-RISKING their business so they can be less dependent on insurance.
HNI also offers the basic services of insurance and employee benefits. HNI has offices in Milwaukee, Chicago, and Minneapolis.