THE GOODWILL STORY
Goodwill of North Central Wisconsin is passionate about using the power of work to help people reach their potential. This mission also guides Goodwill when it comes to providing awesome benefits to their team members. So, in 2012, Goodwill and HNI went back to the drawing board and reimagined how to deliver the best and most convenient care.
A PLAN TO DE-RISK
Holistic wellness and healthcare is a top priority for Goodwill. Unfortunately, our healthcare system is often disconnected, leaving patients on their own to navigate between different providers. To help alleviate this burden for its team members, Goodwill decided to move to an Accountable Care Organization (ACO). The ACO transition was done gradually, starting with nearby zip codes and expanding outwards.
The phased in approach allowed Goodwill to continuously evaluate and improve the effectiveness of rollout communications. The phased in approach also allowed Goodwill to evaluate the ACO's results against the results of team members still on the traditional plan.
The ACO is reinforced by Goodwill's “Circles of Care” strategy. Under Circles of Care, Goodwill takes the holistic philosophy even further, by implementing programs such as:
BOOSTED PERFORMANCE
True to their mission, Goodwill has been able to continue to provide its team members with an all-encompassing benefits package that is accountable for results. Financially, the ACO has been a great success as well, providing significant savings over traditional healthcare options.
Goodwill was recently awarded with the “Most Innovative Health & Benefits Plan” by the Institute for HealthCare Consumerism.
"Our team members are why we come to work each day. It's great to be able to provide the care they each deserve."
Doug Bergan, VP of People
We believe in the power of risk ownership and becoming less dependent on insurance.
We believe that awesome benefits can be the catalyst to an employer brand that stands out as a great place to work.
We believe that leadership makes or breaks an organization. Live up to your potential.
